Basic Information

Ref Number


Primary Location

Tampere - Main Office

Additional Locations

Ballina, Tokyo - Gengo



Job Type

Support Positions

Work Style


Description and Requirements

TELUS International is looking for a Software Development Project Manager to join the Artificial Intelligence Team! Our office is located in Tampere but the work can be done remotely anywhere in Finland.

Who we are:

We are a lively, international team of product managers and engineers who work on providing technology solutions for our AI Data Solutions teams. Our goal is to help both the many contributors who work with us on our customer projects and our AI Data Solutions teams to work in harmony and deliver their best work to our customers by using the portfolio of products that we are building.

What we are looking for:

We are looking for a new team member to fill the role of Software Developer Project Manager. The ideal candidate for the job is an experienced communicator, organized problem solver, efficient decision maker, well-versed in administrative Project Management tasks, a good team player, and an inspiring leader.

In your daily work you will:

  • Lead and participate in work planning sessions, coordinate resources, manage project progress, and adapt work as required.

  • Ensure projects meet deadlines, manage relationships with stakeholders, sign off on user acceptance testing, and sign off on projects upon closure. 

  • Estimate incoming work efforts together with developers, document assumptions, and map estimates to schedules. 

  • Manage risks, identify and handle issues, and pivot to address changes. 

  • Collaborate with stakeholders, team members, and operational team members.

  • Partner with application development leaders on resource and capacity management.

  • Maintain all incoming and outgoing project documentation. 

  • Collaborate with the product team in optimizing and improving processes, as well as the overall approach where and when necessary.

  • Conduct retrospective meetings, determine best practices, and apply them to increase project team performance. 

  • Create and control communication strategies for stakeholders, and keep stakeholders updated on project status in a periodic, effective, and consistent manner.

  • Constantly assess the project against the product roadmap, vision, and goals to maintain the project value proposition.

Experience and skills required to be successful in the role:

  • Technical or business education (M.Sc. or B.Sc.), and a solid project management track record in delivering projects.
  • Excellent teamwork, negotiation, and communication skills. You also want to understand our technology and how it helps our customers to fulfill their goals, so experience in a relevant technical field is an additional asset. 
  • Service-oriented, precise, and proactive. 
  • 5 years experience as a Project Manager of software delivery.
  • Experience in managing web software platforms.
  • Knowledge of Project Management processes, techniques, and tools, based on PMI and Agile Methodologies, and the competence and experience to manage projects using a variety of methodologies (waterfall and agile). 
  • Solid understanding of project communication, risk and change management, and KPIs, including contingency planning and risk mitigation.
  • IT technical knowledge specifically in software development, and/or implementations for in-house and off-the-shelf is an advantage.

If this opportunity sounds appealing to you, apply now!

To speed up the process, apply here and attach your CV in English.

Please note, only shortlisted candidates will be contacted.

Additional Job Description

TELUS International is looking for a Software Development Project Manager to join the Artificial Intelligence Team.

Language Reference