Basic Information

Ref Number


Primary Location

Tampere - Main Office



Job Type

Support Positions

Work Style


Description and Requirements

The project Manager is responsible for the day-to-day management of one or more complex programs. Also, manage Project coordinator(s) assisting with projects. PM manages administrative and operational elements of projects to assure successful completion and Client satisfaction while meeting company financial goals for the project. The PM is the primary Client contact.

  • Plan, organize, schedule, monitor, and control all aspects of the production process
  • Recognize customer needs and proactively focus on fulfilling these needs through innovative thinking and collaboration with internal technical, production, quality, and management teams.
  • Be aware of, and actively seek out opportunities for increasing program revenue.
  • Manage the customer’s expectations, and ensure needs are understood and met. Assure customer satisfaction.
  • Collaborate with our Sales team to ensure customer retention and growth.
  • While working with our off-shore teams, plan and monitor projects to meet deadlines, quality, and budget requirements. Focus on continuous improvements and cost-saving measures.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
  • Budget, track costs and invoice at both global and local levels, Own and maintain project financials,
  • including revenue recognition, revenue forecasting, and billings.
  • Optimization through Automation - providing innovative technical solutions to improve process workflows.
  • 3 to 4 years experience as a Project Manager, ideally in Machine Learning or a similar environment/domain.
  • Experience in project finances, including budgeting, GM, and P&L.
  • Technical PM skills with scripting experience, an advantage.
  • Experience in crowd or data collection projects involving text, speech, image, or video, an advantage.
  • Top-class communication skills, both written and verbal.
  • Strong customer service, negotiation, and problem-solving skills.
  • Strong interpersonal and leadership skills.
  • Proven record of working with multicultural teams globally and co-operate with teams in different time zones
  • Ability to function productively and proactively in a fast-moving environment.
  • Ability to deal effectively with ambiguity while ensuring that challenging delivery timelines are met.
Only shortlisted candidates will be contacted!

If this opportunity sounds appealing to you, apply now! 

For inquiries email:


AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence

We help companies test and improve machine learning models via our global AI Community of 1 million+ annotator and linguists. Our proprietary Ground Truth AI training platform handles all data types across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.

TELUS International values people's diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex, or sexual orientation.

Additional Job Description

TELUS International is looking for a Project Manager to join the Artificial Intelligence Team in Tampere.

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