Basic Information

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Description and Requirements

The terms empathy and composure describe your character? Do you have excellent communication skills and enjoy helping others? Then this is the perfect job opportunity for you!

For our team in Riga we are currently looking for support as:

Psychologist/ Wellbeing Counsellor (m/f/d)

Overview of tasks:

·       Provide employees with tools to build emotional intelligence and resilience

·       Attend and lead informational and promotional Wellbeing activities during employee training sessions

·       Proactively reach out to employees and invite them to individual coaching or group sessions/workshops

·       Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives

·       Support the HR department by advising on potential employee suitability for the project

·       Create and implement action plans with the aim to improve employees’ wellbeing

·       Lead projects or activities assigned by the wellbeing team manager

·       Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress

What we expect:

·       Degree in Psychology or equivalent education

·       Experience with psychological therapies, stress management and resilience

·       Proficiency in conflict and crisis management

·       Very good knowledge of spoken and written English - additional language skills are a plus

·       Proficient user of the common office software applications

·       Outstanding communication skills, with emphasis on listening skills and empathy

·       Experience with conducting interviews is a plus

·       Excellent interpersonal skills and a high level of discretion and confidentiality

·       A strong desire to help others and flexibility to work in shifts

·       Comfortable to work independently and strong team worker

·       Creative out of the box thinking and a high level of motivation

What we offer:

·       Attractive compensation scheme starting from 1.800 € gross per month

·       Challenging and varied tasks

·       Highly motivated and dedicated team with flat hierarchy and informal culture

·       Opportunity to grow with us and help shape the development of the Wellbeing department

·       Advancement opportunities in our international company

·       Opportunity to pick your own desired projects and follow them through

·       Lots of benefits, including private health insurance

·       Complementary drinks and snacks as a little extra-motivation

·       Great office at the city center with modern workplaces

Join our team and apply now!

Our recruitment team will be happy to answer any questions at +371 63 99-5100 and is looking forward to you informative application including CV and motivation letter in English.

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About us:

Since our founding in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS International. Since then, our 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

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