Basic Information

Ref number

Req_00069647

Primary Location

Home Office - United States

Description and Requirements

Position Summary

TELUS International is looking for an onsite Receptionist to join our AI Data Collection Team! By applying to this position you will have an opportunity to share your preferred working location from the following cities: San Jose, CA or Seattle, WA

Main Responsibilities

  • Welcome customers to the job location.
  • Represent and promote the TELUS International brand
  • Instruct and support customers throughout their time at the job location.
  • Schedule and track customer’s appointments.
  • Ensure customers’ satisfaction.
  • Foresee logistic challenges and solve them proactively.
  • Report and escalate to management as needed.
  • Cooperate and report regularly to Program Manager, Project Managers and other team members.

Requirements

  • Availability to work onsite at the job location in Seattle, WA or San Jose, CA.
  • Excellent customer service attitude and experience in customer service, reception, administration tasks.
  • Experience in working in a global environment.
  • Very organized, self-driven and able to work independently.
  • Possesses can-do attitude and is able to think outside the box.
  • Knowledge of Google Workspace (Sheets, Docs, Gmail).
  • Able to work in a highly secure and confidential environment.
  • Other language skills are a plus.

APPLY TODAY!

Send us your complete resume in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Additional Job Description

TELUS International is looking for a onsite Receptionist to join our AI Team! By applying to this position you will have an opportunity to share your preferred working location from the following cities: San Jose, CA or Seattle, WA

Required Language(s)
English