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Recruitment Analyst Onboarding (Iloilo)

Basic Information

Ref Number

Req_00103411

Primary Location

Iloilo

Country

Philippines

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Position Summary:


Entry-level position designed to provide exposure to basic functions in TA. The primary responsibility is to provide administrative support to TA Associates and Officers. To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Recruitment Analysts are also entrusted to help HR Officers with the mentoring and upskilling of associates.



Functional Responsibilities:

  • Assists and checks authenticity and completeness of required documents of the candidates. Prepares employment contracts and assists in maintaining required documentation.

  • Performs Data Entry / Extraction around candidate information in appropriate system/tools. Ensures the accurate input of information in databases for processed applications and other internal recruitment reports.  Aims to bring about increased efficiency and expediency in all data management activities.

  • Develops and fosters close relationships with customers.


Qualifications

  • Should be a regular TELUS International Philippines team member

  • Scorecard should be at least 2.0 on the 4-point scale for the past 6 months

  • Team member should not have any form of disciplinary action in the last 6 months

  • Adaptive to changing work schedules and working hours

  • Knowledge of call center operations, organization and client-specific functions such as account handling, metrics and client applications.


Additional Job Description

Position Summary:


Entry-level position designed to provide exposure to basic functions in TA. The primary responsibility is to provide administrative support to TA Associates and Officers. To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Recruitment Analysts are also entrusted to help HR Officers with the mentoring and upskilling of associates.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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