Position Summary

• Front line leader in the Talent Acquisition team.

• They lead teams in two or more functional areas and help in the execution of tactical activities in each area, with greater emphasis on team mentoring as well as a focus on developmental initiatives to groom for further growth.

• This role also identifies individuals who are capable of a greater span of control from a team handling perspective.

• Ensures attainment of hiring targets and job qualifications.

• Provides input to the recruitment process, reviews and identifies areas for improvement, and suggests and executes new strategies to bring about increased efficiency and effectiveness of the Talent Acquisition function.

• Establishes professional working relationships with other internal and external groups / organizations to ensure recruitment activities align with the fast-paced and continuously changing business demands. 

• Recommends and executes new action plans to increase quality candidates.

• Empowers respective team members in the different Talent Acquisition functions and tasks. Assists the HR Manager / Sr HR Manager in  the planning and implementation of innovative and strategic initiatives.

Functional Responsibilities:

• Work closely with hiring managers in various departments to define recruitment needs and plan the hiring process

• Analyzing existing talent acquisition procedures and developing new, more efficient methods of finding great candidates.

• Using resume parsers, applicant tracking systems (ATS), and candidate relationship management (CRM) software to streamline recruitment processes.

• Set hiring goals (e.g. quarterly and annual)

• Track recruitment KPIs such as time to fill, attrition & compliance

• Manage all communication with candidates from the moment they apply until they get onboard

• Source candidates on job boards, resume databases, professional networks and through referrals

• Interview candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings)

• Use skill assessment tools and tests to screen candidates

• Oversee internal and external communication, making sure that our company maintains a positive reputation as an employer (for example on Jobstreet, LinkedIn and social media)

• Organize hiring events and participate in job fairs to network with potential candidates

Required skills + qualities (technical):

• Bachelor’s degree in business, business administration, human resources management, or a related field.

• Experience recruiting in the corporate recruitment in a BPO/ITO Industry.

• At least 3 years of experience in people management.

• Familiarity with applicant tracking systems (ATS), such as Avature and Workday