Basic Information

Ref Number


Primary Location

Gdansk Digital



Job Type

Support Positions

Work Style

Hybrid, On Site

Description and Requirements

As a Senior Leader for our Human Resources teams in our locations in Essen, Gdansk, Barcelona and Riga we are looking for support as

Senior HR Business Partner (m/f/d)

Overview of tasks:

  • Leading and guiding a team of a highly motivated HR Business Partners who support our 5000+ team members at our locations in Essen, Gdansk, Barcelona and Riga
  • Being an ambassador for our people-centric, innovative culture to all levels of the business
  • Developing and implementing HR processes and concepts - from high-level strategy to program design to problem-solving
  • Support in planning, implementing and executing of company-wide HR initiatives, processes and guidelines
  • Partner with Senior Management, Talent Acquisition, Learning & Development, Total Rewards, Legal and other Stakeholders to implement solutions and initiatives that enable our business
  • Provide data analysis of HR key figures and derivation of target-oriented measures

We are looking for:

  • 3+ years‘ of professional experience in leading a team of HR professionals, preferably in the BPO industry
  • Ability to effectively coach, consult and influence high-level key Stakeholders
  • Passion for people: ability to inspire, support and enable team members at all levels of the organization
  • Strong desire to collaborate with others and develop yourself, your team and TELUS International‘s people strategy
  • Excellent communication skills in Englishother languages are a plus
  • Strong strategic thinking skills as well as change management and problem solving skills
  • Adaptable to fast changing business needs and solution oriented work approach

We will offer:

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
  • The opportunity to play an integral role in shaping our people strategy and positively impacting the business
  • Internal training and further education opportunities
  • Company mobile and notebook
  • Appealing benefits like support from wellbeing and psychological health from coaches and mental health professional in the office, regular fruit deliveries for a healthy lifestyle and free drinks
  • Several partnerships with fitness centers, restaurants, beauty care and more

Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? Then apply today and submit your CV (in English).

TELUS International values people diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

Additional Job Description

Are you ready to make an impact? If you’re passionate about building strong relationships across the organization to drive people related initiatives, join us as Senior HR Business Partner! In this role, you will be reporting to the Director of HR and play a key role in shaping our people strategy.