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Back Office Specialist with Turkish (m/f/d)

Basic Information

Ref Number

Req_00061691

Primary Location

Essen Digital

Country

Germany

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

Overview of tasks:

  • Back-office support only 

  • Taking over general administrative tasks

  • Provide online support for specific cases 

  • Achieving and ensuring quality standards

We are looking for:

  • Fluent written and spoken communication skills in Turkish and English

  • Valid working permit for Germany or EU citizenship

  • Affinity with back office services

  • Strengths in efficiency, accuracy and empathy

  • Goal-oriented work approach 


What we offer:

  • Attractive salary: 14.4 Euro per hour and fully paid training period

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces at the city center of Essen

  • Positive international working environment; Fun Floor with PlayStation, table tennis, and many more

  • Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation

  • Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks

  • Attractive employee referral bonus programs

  • Intriguing and diverse responsibilities 

  • Flexible schedule between Monday and Friday (no night shifts)

  • Weekends off




Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex, or sexual orientation. At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

#LI-DNI

Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

Language Reference
Turkish

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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