Basic Information

Ref number


Primary Location

Home Office - Poland

Description and Requirements

TELUS International is looking for a Technical Coordinator to join our AI team in Poland.

The Technical Coordinator will support the team in our ongoing projects at both technical and organizational levels. Suitable candidates are self-guided, energetic, analytic problem solvers and with technical background.
To be successful as a Technical Coordinator, you will need to be able to work with tight deadlines and have exceptional verbal, written, and presentation skills.


  • Support the project’s team with technical coordination of small/medium sized projects and sub-projects independently or in cooperation with other team members.
  • Set up project’s workflows from the technical point of view
  • Ensure timely delivery as per customer quality requirements.
  • Propose technical solutions to effectively track quality, progress and efficiency of production.
  • Keep track of project’s KPIs
  • Communicate with customer, internal and external resources to organize and facilitate work.
  • Provide technical analysis of requirements prior to project’s start.
  • Provide training and technical guidance to team members. 

To be successful you have:

  • Experience in working in a fast pace environment and the ability to work in a multicultural global environment, with tight deadlines, multi-site teams and different projects simultaneously.
  • Experience in project coordination and project experience in software testing, language technology, localization or other relevant domains.
  • Ability to learn new technology and tools.
  • Advanced knowledge and experience in Excel, Google Sheet, macros.
  • Scripting knowledge (Python or any other language) is a plus.
  • Audio processing knowledge is an advantage
  • Ability to keep projects on track while supporting project artifacts and communications.
  • Excellent analytical and problem-solving skills. 
  • Desirable qualities: multitasking, proactive, solution-oriented, eye for detail, good with numbers.
  • Experience dealing with customers.

Additional Job Description

TELUS International is looking for a Technical Coordinator to join our AI team in