Basic Information

Ref Number

Req_00035145

Last day to apply

30-Nov-2022

Primary Location

TELUS Tower

Country

Bulgaria

Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the Customer Experience (CX) industry TELUS International Bulgaria!

We are looking for an enthusiastic and adventurous person to join our team! 

As a Portuguese Speaking Customer Support Specialist, you will be a part of a great team
and all together will:
  • Listen and respond to customers queries by phone and email
  • Provide accurate, valid, and complete information to the clients’ requests
  • Identify and assess customers’ needs to achieve satisfaction
As a candidate, you do not need to have experience in a similar role but you should be
fluent in Portuguese and English.

In Return, We will give you:
  • Flexible working hours (4, 6, 8 hours shifts)
  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages and
  • corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation, and billiard
  • corners)
  • Support and learning
  • Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, encourage
fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.





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Language Reference
Portuguese