Philippines
Positions
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Technology Analyst - Weblogic/Middleware
The primary responsibility is to identify, respond to and resolve both client problems and requests, and to ensure a high level of system availability and client satisfaction. Ensures that SLA is at par with the standards set by the company and the Client Manager. Provides direction and...
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Incident Management Analyst (NOC)
TELUS Major Network Incident Management - TELUS Event Management (TEM) TEM TI Incident Management Analyst Purpose Working under TELUS Technology Excellence (CTE), the TELUS Event Management (TEM) team is responsible for managing and communicating major incidents in all parts of the TELUS data,...
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TIDS Sr. Service Desk Analyst
Job Summary:Provide IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment processes.
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Service Desk Team Lead
Functional Responsibilities Ensures customers are able to make contact when required and to be able to do so efficiently. Monitors and manages queue lengths and call wait times, keeping to a minimum. Ensures that all job responsibilities of all reporting staff are being carried out. Escalates as...
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Annotation Projects
TELUS International is looking for annotators located in the Philippines with fluency in English for our annotation projects.
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Cloud Platform Support
Description Experience in technical support: familiarity with case prioritization, SLA compliance, and quality Experience with the popular technologies in the machine learning/big data ecosystem Experience with any ML library (scikit-learn, pytorch, tensorflow, Spark mllib) or...