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Human Resources, Talent Acquisition Recruitment Analyst IV - TELUS Digital El Salvador

Basic Information

Ref Number

Req_00140474

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Country

El Salvador

Job Type

Support Positions

Work Style

Hybrid

Description and Requirements

***Applicants should be available and willing to work on site and/or from home depending on business needs.***



Human Resources, Talent Acquisition Recruitment Analyst IV - TELUS Digital El Salvador


Position overview:

We are actively seeking professional team players who embody enthusiasm, innovation, passion, and energy. Talent Acquisition Data Analysts play a crucial role in optimizing recruitment processes through advanced data analysis and reporting.

 


Key responsibilities:
The Talent Acquisition Business Analyst collaborates with the Talent Acquisition team to enhance tools, streamline processes, and develop comprehensive reports that support continuous improvement initiatives.

Additionally, may be required to assist in recruiting for agent, non-agent, or tech positions based on company needs, necessitating talent acquisition experience.


Requirements & Core Competencies:

  • Schedule flexibility (Monday - Sunday - Nocturnality)

  • Managing self development

  • Embracing technology

  • Focusing on customers

  • Giving support


Functional competencies:

 

  • Google Apps (Sheets) & Drive - Advance - Mandatory

  • Data Studio Experience - Mandatory

  • Experience supporting strategic projects or initiatives with multiple stakeholders - Mandatory

  • Experience recruiting and following end to end recruitment processes for agent, non-agent or tech positions - Desirable

  • Recruitment’s Process and Workflows knowledgeable - Desirable

  • Advance tool knowledge and usage (Avature, Workday, Pipefy) - Preferred

  • Experience with Agile Methodology - Preferred

  • Flowcharting software is knowledgeable. (Miro, Google Draw, Visio, etc.) - Desirable

  • Experience documenting processes, SOPs and playbooks - Desirable


Qualifications:

  • English - B2:

• Oral and written comprehension.

• Appropriate use of language

  • University Degree in Business Administration, Human Resources, Marketing, Communications, tourism or related field - Desirable

  • Google Data Analytics Certification- Desirable

  • Six Sigma Green Belt - Desirable

  • 2 years work experience - Desirable

 


Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

We are actively seeking professional team players who embody enthusiasm, innovation, passion, and energy. Talent Acquisition Data Analysts play a crucial role in optimizing recruitment processes through advanced data analysis and reporting.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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