Informations de base

Ref Number

Req_00101305

Site principal

Essen Digital

Pays

Allemagne

Types d'emploi

Business Process Outsourcing

Work Style

On Site

Description et exigences


Overview of tasks:


  • Back office support only 

  • Taking over general administrative tasks

  • Provide online support for specific cases 

  • Achieving and ensuring the quality standards


We are looking for:


  • Fluent written and spoken communication skills in Kurdish and English

  • Valid working permit for Germany or EU citizenship

  • Affinity with back office services

  • Strengths in efficiency, accuracy and empathy

  • Goal-oriented work approach


What we offer:


  • Attractive salary: 14.4 Euro per hour and fully paid training period

  • 500 EUR Welcome Bonus until December 6th

  • 1,500 EUR relocation package to Essen available for candidates living in Germany

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces at the city center of Essen

  • Positive international working environment; Fun Floor with PlayStation, table tennis, and many more

  • Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation

  • Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle and free drinks

  • Attractive employee referral bonus programs

  • Intriguing and diverse responsibilities 

  • Flexible schedule between Monday and Friday (no night shifts)

  • Weekends off


Join our team and apply now!

We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.


About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS International. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.


#LI-DNI


Description supplémentaire du poste

Are you ready to take the next step in your career and achieve your next challenge? TELUS International is looking for you!


Please note this position is work from office style located in Essen, Germany. If you are not currently living in Essen you will be required to relocate.


Langues
Kurdish

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.