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Customer Service Representative for Companjon with Hungarian

Informations de base

Ref Number

Req_00103389

Site principal

Gdansk

Pays

Pologne

Work Style

Remote, Hybrid, On Site

Description et exigences


If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.

For our team we are currently looking for support as

Customer Service Representative for Companjon with Hungarian (m/f/d)

Companjon is a new insurtech start-up, specializing in innovative insurance solutions for travel, events and many more. Companjon operates across Europe as a well-funded corporate venture with a start-up mindset and offers insurance solutions tailored to the needs of customers.

We will offer:

  • Remote, hybrid or on site work (for remote or hybrid work you need to be based in Poland)
  • Comprehensive product training and intensive training-on-the-job
  • Young, engaged team
  • Internal training and further education possibilities via our campus
  • Advancement opportunities in our international company
  • Fixed basic remuneration with attractive bonus options
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Private medical healthcare
  • Co-financing of sports card
  • Co-financing of online courses on three different platforms
  • Co-financing for glasses

Overview of tasks:

  • Customer service as the first help line for clients
  • Providing customer support on wide variety of insurance products
  • Managing customer communications through various channels, such as chat or email 

We are looking for:

  • Proficient level of Hungarian language (C1 both written and spoken)
  • English language (B2/C1)
  • Preferred experience in customer service or call center
  • Knowledge of popular computer and internet applications 
  • Highly motivated and goal-oriented, engaged
  • Thinking outside the box
  • Ability to multitask and work under pressure
  • Availability to work full time
  • Feels comfortable contacting clients via chat or email
  • For remote work: a broadband connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps using an Ethernet wired Internet connection (not: Wi-Fi)

Join our team and apply now!

Our recruiting team, Małgorzata Redelbach and Kornelia Regenbrecht, is always available for questions at +48 58 882 28 88 and is looking forward to receiving your application. 

We have adjusted our recruitment process and are now offering online interviews to all candidates.

About us: Excellent customer service is our passion – in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners. 


Equal Opportunity Employer

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.


Description supplémentaire du poste

As Customer Service Representative with Hungarian, you will work for an insurtech start-up specializing in innovative insurance solutions for travel, events and many more.

Langues
English
Hungarian

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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