Aller au contenu

Logo Telus International

Network Administrator

Informations de base

Ref Number

Req_00020253

Dernier jour pour postuler

31-aoû-2023

Site principal

Ortigas Center

Pays

Philippines

Description et exigences

Provide admin support for the architecture team in managing incoming requests.

Responsibilities include:
  • Documenting email requests in SharePoint
  • Following-up with requesters via email or phone
  • Handle escalations and determine request priority
  • Candidate will be working with both architecture and network resources both onshore and offshore over both instant messaging, email and audio/video conferencing tool
Functional Responsibilities
  • Coordinating architecture requests
  • Following-Up with Requesters
  • Prioritize requests

Technical Requirements:

  • 1-2 years network administration experience

  • Experience with Data Centre environments including enterprise-level LAN, WAN and WLAN engineering design and implementation.

  • Junior level experience with:

  • Network Administration

    • network enterprise monitoring (Solarwinds, NetScout)

    • Junior level knowledge of switches, firewalls, load balancers (Cisco, Fortinet, CheckPoint, F5, Juniper)

  • Administration Tools

    • Microsoft Office Suite

    • Microsoft SharePoint

Description supplémentaire du poste

Provide admin support for the architecture team in managing incoming requests.

Responsibilities include:
  • Documenting email requests in SharePoint
  • Following-up with requesters via email or phone
  • Handle escalations and determine request priority
  • Candidate will be working with both architecture and network resources both onshore and offshore over both instant messaging, email and audio/video conferencing tool
Functional Responsibilities
  • Coordinating architecture requests
  • Following-Up with Requesters
  • Prioritize requests

Technical Requirements:

  • 1-2 years network administration experience

  • Experience with Data Centre environments including enterprise-level LAN, WAN and WLAN engineering design and implementation.

  • Junior level experience with:

  • Network Administration

    • network enterprise monitoring (Solarwinds, NetScout)

    • Junior level knowledge of switches, firewalls, load balancers (Cisco, Fortinet, CheckPoint, F5, Juniper)

  • Administration Tools

    • Microsoft Office Suite

    • Microsoft SharePoint

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Postulez maintenant