Informations de base

Ref Number

Req_00049924

Site principal

Home Office - Mumbai

Pays

Inde

Description et exigences

TELUS International is looking for a new Project Manager to join our Artificial Intelligence team. This role is client facing, results-driven, innovative and driving profitable growth.


Job Duties
  • Engage with customers to understand customer business requests and lead teams to execute on defined solutions across service offerings.
  • Support as a key interface with clients at the stage of the sales cycle, provide thought solutions, craft solutions and provide support to Sales
  • Work with Program Managers to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across of service deliveries.

Responsibilities
  • Develop and write project plans.
  • Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment.
  • Execution of large-scale projects with medium to high complexity.
  • Provide project training and technical guidance project team members.
  • Drive project timelines and budget to completion and within estimated scope and established production.
  • Budget and provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk.
  • Develop and maintain a high level of knowledge of company as well as industry products and solutions.
  • Balance work among team members according to skills and individual workload.
  • In conjunction with the project team, analyze potential risks and drive the creation of the project plan, ensuring that contingency is incorporated.
  • Other duties as assigned by the supervisor to support business development, internal projects/initiatives and organization of the team and processes.

Description supplémentaire du poste



TELUS International is looking for a new Project Manager to join our Artificial Intelligence team in India.