Informations de base
Ref Number
Req_00015588
Site principal
Market! Market!
Pays
Philippines
Types d'emploi
Business Process Outsourcing
Description et exigences
Responsibilities :
As a Technical Support Representative of the Largest Search Engine, he or she will act as front-line team member who will ensure that clients’ concerns and questions are attended to and addressed in a timely manner. He or she will provide technical support services and will handle all customers’ inquires about the enterprise suite (Email, Calendar, other services).
Requirements
As a Technical Support Representative of the Largest Search Engine, he or she will act as front-line team member who will ensure that clients’ concerns and questions are attended to and addressed in a timely manner. He or she will provide technical support services and will handle all customers’ inquires about the enterprise suite (Email, Calendar, other services).
Requirements
- Completed at least 2 years in college (any course, no back subjects)
- Must have at least 1-year call center experience handling technical support (excluding experience in handling home appliances) account
- Experience in email hosting and troubleshooting, web hosting, and DNS.
- Must have excellent communication skills
- Must be able to handle advanced troubleshooting issues
- Willing to work at BGC, Taguig City / Temporary work from home