Basic Information

Ref Number


Last day to apply


Primary Location




Job Type

Support Positions

Work Style

On Site

Description and Requirements

TELUS Buy Coordinator 

Duties and Responsibilities:
  • Monitor and delegate non-doable purchase requisitions and stock transfers to Purchasing and Inventory coordinators. Ensure smooth flow of orders on que (IVALUA portal)
  • Review error and coordinate with the appropriate business stakeholders to resolve the issue related to SAP. Manually update/re-submission of order(s) on behalf of business stakeholders (case to case basis).
  • Take part in collecting product details such as images, descriptions, material category, language (FR/EN translation) from the requesting party (i.e. Purchasing, Inventory, TOPPS/Standards, Business Unit). Collaborate changes with MMDA to ensure accuracy of material master (changes/updates) and release email notifications once material is available for purchase using the portal.
  • Provide status of requisition errors, non-doable orders, non-released PREQs, missing images and FR translation and other related KPIs.
  • Ability to notify with clear intent of resolving various issues related to ordering (shopping cart). Provide guidance (assist user) on adding, removing, approvals and re-submitting orders on IVALUA portal.
  • Manage TBUY portal as a whole, identify issues related to order workflow, interface console, adding/removing materials to catalog, extranet and help desk tickets. Action other workflow items pending whenever required.

Additional Job Description


Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.