Basic Information
Ref Number
Req_00030094
Primary Location
Market! Market!
Country
Philippines
Job Type
Business Process Outsourcing
Work Style
On Site
Description and Requirements
Position Summary:
- Attends to customer queries, concerns and issues regarding services and/or sales orders and submits accurate data/reports on customer queries/sales orders.
- Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry.
- Interacts with a team of CSR's/TSR's and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual / team goals.
Minimum Qualifications:
- Open to Native or Non Native Cantonese Speakers
- For Natives - Visa must either be in tourist, retirement or refugee visa
- For Non Natives - Must have 2 years of experience in practicing the Mandarin language
- Open to Senior Highschool Graduate as long as the age is above 18 years old (Legal working age in the Philippines).
Additional Job Description
Provides top quality customer service / technical support to all customers of the account / program.
| Language Reference |
|---|
| Chinese-Cantonese |