Basic Information

Ref Number


Primary Location



United States of America

Description and Requirements

Skills Required:

  • Knowledge of integration approaches and technologies.
  • Practical experience in preparation of requirement specifications on technical and business levels.
  • Solution level experience front end technologies like React, Angular or any javascript framework
  • Solution level experience of micro frontends, component sharing, mono repos, frontend performance optimization, caching
  • Any working experience on DevOPs tools will be a plus
  • Any experience on a content management system will be a plus
  • Good Powerpoint presentation skills.
  • Communicate in large groups and product demonstrations.
  • Practical experience in preparation of requirement specifications on technical and business levels.
  • Communicate in large groups and product demonstrations.



Analysis of existing process flows and identifying process improvements.

Analysis of process flow for operational effectiveness.

Work with external application teams to understand functionality exposed via APIs and define data mapping definitions.

Model business process flows and decision rules in a business process modeling tool.

Engage directly with business stakeholders for requirements gathering.

Facilitate requirements sessions and walkthroughs with business and IT resources.

Produce presentation of the business problem and solution benefits.

Produce functional specification documentation.

Lead requirements definition process with customer.

Prepare gap analysis, citing differences in customer requirements and product functionality.

Answer questions and clarify requirements during the estimation and development cycle through roll out.

Work with the project team and stakeholders as needed to manage change (scope and schedule).

Participate in training documentation and delivery.

Perform product demonstrations as necessary to introduce the customer to the product.

Develop and support a collaborative relationship with the technical team and end users from the customer side.

Participate in on-site sessions with the customer for requirements gathering, training and User Acceptance testing


 Medical / Dental / Vision Insurance 

Prescription Drug Benefits 

Critical Illness Insurance 

Life Insurance 

Disability / Long-Term Disability / Accident insurance 

MotivateMe Wellness Rewards by Cigna 

Flexible Spending Accounts 

Hospital Indemnity Insurance 

Allstate Identity Protection Insurance 

MetLaw Legal Services 

Nationwide Pet Insurance 

401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 

TELUS International Employee Share Purchase Plan 

Performance Bonus 

4 weeks Paid Time Off 

Employee Referral Bonus

Step-up program

MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:


At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Position: Solution Designer Location: West Chester