This role will involve leading multiple Sourcing Teams with groups of highly talented people. You will manage a large Sourcing team in the management of community pipelines, global advertising, the management of customer targets & delivery expectations.

Responsibilities:

• Manage the business and global operational activities of multiple recruitment projects/programs that are active in multiple countries covering the Americas, Europe, Asia-Pacific and Africa
• Leading and developing a team of recruitment professionals to ensure development and delivery of recruitment priorities aligned to the business objectives
• Scheduling Team meetings and off sites ensuring team members are up to date on any ramp changes/updates
• Providing a daily overview of project status updates to the Director of Recruitment
• Building effective relationships with internal and external stakeholders to ensure engagement and alignment with recruitment strategies
• Effectively communicate and integrate with customer teams and lead the recruitment agenda through the delivery of presentations at quarterly business reviews with customers
• Work with the PMO & Sales teams to establish recruitment requirements in the setup of new programs including customer requests for proposals (RFPs) and requests for information (RFIs)
• Ensure that tools, techniques and knowledge are leveraged and implemented between recruitment programs where appropriate
• Responsible for generating advertising efficiencies and centralizing updated project templates & processes
• The Management of ATS upgrades & testing requests
• Interviewing & Ensuring New/existing team members are inducted and trained to a high standard.

Additional Requirements:

There will be a requirement to be available to travel for occasional off-site customer visits. Overtime may be required to meet customer deadlines ,You may be required to perform other duties as necessary

Skills & Experience:

• 3-5 years recruitment experience
• Significant people management experience
• Working knowledge of Workday
• Advanced level Excel
• It is essential that the successful candidate has experience of working in a fast-paced, customer-focused environment
• Effective leadership, interpersonal, listening and communication skills
• High level planning & project management skills
• The ability to find ways of solving or pre-empting problems

Educational Requirements:

• 3rd level qualification preferred (or business experience to that level)

Telus COVID-19 Vaccination Policy:

Our trailblazing Work Styles program provides team members with the flexibility to work where and when they are most effective. When they do meet in person, they can be assured that all TELUS team members are fully vaccinated for COVID-19

ELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.