You are an enthusiastic and adventurous person? Are you ready for new challenges?

If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

Responsibilities:

• Report, profile and when possible diagnose new product issues

• Determine severity, frequency and work with Sales team to improve the client's offering

• Manage ongoing prospecting and warm-calling potential clients within targeted areas

• Document product changes, maintain online product support pages

• Foster an online support community for the customers

Requirements:

• Previous experience in sales at least 1 year

• Proficiency in German

• Excellent command in English

• Comfortable in offering upgrades or new products to customers over email, chat and phone

In Return, We will give you:

• Stable job and career development opportunities

• Attractive salary

• Fully paid training

• Standard working hours (Monday - Friday)

• Special Discounts and Offers (Food vouchers, Multisport cards)

• Additional health insurance & Transportation allowance

• Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)

• Positive international working environment (Relax zones, PlayStation and billiard corners)

• Support and learning

• Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

It sounds like the perfect job for you, apply now!