Basic Information

Ref Number


Last day to apply


Primary Location




Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements


  • Use Apex to execute flow and transaction control statements on Salesforce servers in conjunction with calls to the API.

  • Use Lightning Component, Visualforce, and JavaScript UI frameworks for developing single page applications for desktop and mobile in the Salesforce application.

  • Use web services, including SOAP API, REST API, Bulk API, and Metadata API, to integrate Salesforce with systems and create APIs that can be consumed by external applications.

  • Use SOQL and SOSL Salesforce database languages to search Salesforce data using field based and text-based search queries.

  • Strong expertise in code optimization & various design pattern techniques.

  • Strong expertise in data modeling and backend logic(Apex).

  • Strong expertise Lightning web component.

  • Experience working with Version control software (GIT, SVN etc.).

  • Experience working in an agile environment.

  • Ability to deliver against several initiatives simultaneously.

  • Ability to prioritize and organize effectively.

  • Excellent written and verbal communication skills.

  • Excellent analytical and troubleshooting abilities.


  • Bachelor's degree in Computer Science, Engineering or related field.

Related Work Experience Number of Years:

  • Software development experience 10+

  • Salesforce development experience 8+

  • Web services development experience using REST, JSON, XML 8+

Additional Job Description

  • Must have specialized skills listed under the specializations tab. 

  • Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs.

  • Assists in preparing technical design specifications based on functional requirements and analysis documents. 

  • Reviews functional requirements, analysis and design documents and provides feedback.

  • Collaborates with other development staff to achieve quality and consistency. 

  • Participates in architecture, design and code reviews. 

  • Develops and maintains operational and system level documentation.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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