About TELUS International

TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 50,000 team members and supporting 50+ languages in twenty (20) Countries across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries. TELUS holds a 65% interest in TELUS International with Baring Private Equity Asia holding the remaining 35%. Learn more at: telusinternational.com.

Position Overview

Due to continued growth and expansion of the company, the finance department requires a financial accountant to join their team.

Responsibilities:

• Assist in performing all tasks necessary to achieve the organization's mission

• Ensuring the revenue general ledger and key sub-ledger accounts are fully prepared, reconciled and reviewed on a monthly basis

• Assist in the preparation of monthly management reporting packs specifically around client KPI’s

• Assist with pricing for Irish clients

• Assist with post evaluations on new pricing vs. ACTs

• Attend all onboarding meetings for new clients

• Financial Controller for two of our Irish Contracts: 

• You will be responsible for reviewing on a weekly basis where billable hours are tracking vs. forecast. The role will involve reviewing live data of PTO, absence & billable hours vs. forecast to understand key variances which are presented in a weekly meeting with operations. 

• Monthly reconciliations of PTO and invoice to payroll for these contracts to ensure hours paid match hours billed.

• Analyze performance throughout the month and after month-end close to determine variances between forecast performance, month-end reported performance and the monthly invoice. 

Requirements: 

• Fully qualified accountant (ACA/ACCA/CIMA) with a minimum of 2 years’ experience in a similar role

• Knowledge of the BPO industry is an advantage

• High level of competency with MS Excel

• Strong level of IT skills - WorkDay exposure is an advantage

• Ability to take ownership for your work and work independently

• Will need to manage multiple projects simultaneously

• Excellent analytical skills with strong commercial acumen

• Expertise in reporting, analysing & manipulating data

Competencies:

• Verbal and written communication skills

• Listening skills

• Problem analysis & ability to problem solve

• Ability to multi task and highly organised

• Openness and resilience to Change

• Excellent Time management

• Team player

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity 

• We have a passion for growth 

• We believe in spirited teamwork 

• We have the courage to innovate

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.