Basic Information

Ref Number


Primary Location

Bengaluru- Indiqube



Job Type

Digital Solutions

Description and Requirements

Telus International AI Data Solutions or TI AI for short, has been a global leader in data services since 2005. Listed on Feb 21 on the NYSE, TI now has a market cap of $10Million+. With Playment’s acquisition on July 21, we now have a combined strength in video, images, and audio text labelling, serving the world’s top ML teams. We’ve built a truly industry agnostic platform to support the growing needs of our customers. Eg of our customer use cases - Automotive companies build self-driving capabilities, Agriculture companies for identifying weeds & fruit picking, Insurance companies for claim processing & damage detection, Retail companies for shelf tracking, Drone/Satellite imagery for terrain analysis, E-commerce for cataloguing & visual object understanding etc.Why is it important?High-quality training data is quintessential to improve the precision of ML algorithms. Forbes lists ‘Autonomous Cars’ as one of the technology trends for the next decade and also estimates ML engineers spent 70% of their time in pre/post-processing & data management steps. Companies need to build sophisticated tooling (supporting all forms of sensor data), hire and manage hundreds of skilled people to ensure high-quality labelled data. Our autonomous driving customers estimate 1 hour of video data needs 800 man-hours of manual human work. Today, in the wake of the autonomous car industry only a few million km of data has been labelled, and 10x more will be collected before the world sees them on the road. Just as DevOps is critical to tech implementation, AI Ops will be a big challenge as AI development commercialises in the next 5-10 years. We aim to become an AI data platform, a critical part of the AI infrastructure stack.

Job Description
Assistant Manager, Training and Quality at TI AI is a critical role in ensuring the delivery of projects to clients by ensuring that quality criteria are met and guidelines are disseminated clearly to the workforce engaged in the project. Specifically,

● Responsible for training the workforce on Playment labelling tools & Project guidelines.
● Understanding quality criteria of the clients; work on getting very clear quality guidelines and signed annotation policy
● Ensuring an appropriate quality level of the project during delivery

● Assess the training needs of the partnered workforce and design a corresponding schedule
● Train workforce on in house tool according to the schedule to enable high standards in the delivery
● Review and take initiatives in training to improve workforce performance
● Conceptualise training materials based on data and research
● Test and review created materials
● Ensure and maintain the highest quality standards of the delivery

Requirements (Must Haves)
● Bachelor’s degree in any discipline
● 1-2 years’ previous experience as a trainer/Quality assurance in AI services
● Proficient in Microsoft office
● Able to multitask and prioritise among different tasks
● Good team management skills
● Excellent verbal and written communication skills
● Able to analyse problems and strategise for better solutions

You'll catch our eye if (Good to have)
● You have worked with a labelling platform
● You are Certified by any national-level training associations
● You have corporate training experience/ Quality control experience in any instructional software

● Work with a world-class team solving a very forward-looking problem
● Competitive Pay
● Health Insurance for the family
● Open culture
● Work accessories and a great work location
● Flexible Timings

Additional Job Description

Responsible for training the workforce on TI AI  labelling tools & Project guidelines.
Assess the training needs of the partnered workforce and design a corresponding schedule
Ensure and maintain the highest quality standards of the delivery

Required Language(s)