Basic Information

Ref Number


Primary Location

TELUS Garden Vancouver



Job Type

Digital Solutions

Description and Requirements

  • Lead assigned projects to completion
  • Provide project managers with feedback, encouragement, and advice
  • Troubleshoot problems that come up during projects
  • Develop individual project plans complete with budgetary information and resource needs
  • Communicate with our IT department about resource allocation
  • Host a project meeting at least once per week for each project under your direction
  • Refine project budget as needed to ensure timeliness and fiscal responsibility
  • Coordinate with vendors and suppliers as needed
  • Communicate project objectives to all team members involved


Required Knowledge:

  • Datacenter technology and IT hosting knowledge; overall knowledge of Telco product and solution suite.
  • Knowledge of the change management process; change practitioner and leader.
  • Knowledge of Cloud Computing such as AWS, Microsoft Azure, and VMWare.
  • Thorough understanding of Project Management methodologies, principles, and practices
  • Ability to complete projects on time and within the stated budget
  • Excellent communication, organization, time-management, and leadership skills

Required Skills and Abilities:
  • Knowledge of PM principles, processes and tools, such as Waterfall, Agile and SCRUM.
  • Ability to drive cross-functional resources to deliver TELUS solutions to the external client; ability to gather and understand client requirements; ability to negotiate, communicate, influence
  • Comfortable interacting with vendors, clients, internal teams.
  • Ability to seek creative and innovative ways to deliver client solutions.
  • Strong presentation, oral, and written communications skills.
  • Strong analytical skills.
  • Ability to thrive in an ever-changing, fast-paced environment.
  • Demonstrated facilitation and organizational skills.
  • Mastered working knowledge of MS Word, MS Excel, MS Project, Visio, PowerPoint, MS,Outlook
  • Must have sound knowledge of converged telecommunications solutions as related to wireless/wireline data, voice, IP, and IT Cloud Computing.
Required Professional Designation/Certification:
  • PMP/Prince2 Certification.
  • ITIL v3 Certification.
  • University Degree or experience equivalent
  • Master of Business Administration (MBA) degree a nice to have.
  • Knowledge of application and infrastructure architectures.
  • ServiceNow training, certification, or experience using.

Required Experience:
  • Bachelor’s degree in a computer- or business-related discipline required (Master’s degree preferred)
  • 5+ years’ experience in software development or design
  • 5+ years’ experience in a supervisory capacity
  • 5+ years of Project/Program Management experience and/or project management of a major, complex engagement.
  • Experience managing projects throughout the project life cycle including pre-sales.
  • A proven track record for executing and delivering on objectives; previous experience managing change orders is a must.

Additional Job Description

Our TELUS International Digital Services division is hiring a. The successful candidate will have
a background in both business, transformational initiatives, and IT and will have an extensive
understanding of the software development industry. We’re looking for a responsible, articulate,
and motivated Senior Project Manager who can quickly identify vulnerabilities and obstacles,
and then create innovative solutions to any problems. You will be responsible for overseeing 2-
3 projects at any given time, and following an industry-standard governance model and
communication plan on overall progress.