Basic Information

Ref Number


Last day to apply


Primary Location

Ortigas Center



Job Type

Digital Solutions

Work Style


Description and Requirements

  • A degree/diploma holder in information technology, computer science, or relevant experience.
  • Has excellent English communication skills; able to present well with clients
  • Amenable to work in shifting schedules / willing to work flexible hours
  • Fast learner and resourceful
  • Has effective time management skills and able to work independently and in a team
  • Sought out for research and analytical problem solving skills
  • Often recognized for initiative and owning complex issues through to resolution
  • With strong sense of business ownership and customer focus
Technical Qualifications:
  • ETL Informatica
  • Shell script
  • Weblogic
  • Openshift
  • Kubernetes
  • Google Cloud Platform 
  • Exposure to or experience with Openshift, GCP, AWS or AzureU
  • Used Puppet, Salt, Ansible or other CM (Configuration Management)  tools
  • Know Terraform, Kubernetes, Jenkins, Docker and Docker swarms
  • Worked with JavaScript, React, Node.js, Reliability Framework, Elastic Search, Grafana
  • Worked with Jira or in an Agile environment

Additional Job Description

  • Responsible for configuration of middleware application servers, deployment of middleware applications, technical triage of defects raised by quality assurance teams, process automations, and preventive maintenance planning.
  • Accountable for projects and the delivery to meet customer expectations
  • Works with internal / external customers at a consulting level, with support from more experienced resources.
  • Performs application (package) configuration which includes enhancements and production break fix and required documentation, with support from more experienced resources.
  • Performs component and assembly testing.
  • Recognizes and assists in the resolution of design issues and errors.
  • Anticipates, identifies, tracks and resolves issues and risks affecting own work.
  • Recognizes & escalates changes to scope.
  • Support the project teams with the integration and use and reuse of the middleware components
  • Conducts preventive maintenance planning and process improvements/enhancements

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.