Basic Information

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Description and Requirements

The Junior Payroll and Administration Specialist role is to support the processes in the Payroll department of the company. 

  • Meet new hires and make sure they sign the proper onboarding set of documentation
  • Process new hires information and documentation and keep the employees’ database updated in the in-house systems 
  • Process and hand over leavers’ documentation
  • Process and support the documentation flow in the department
  • Administrate personnel labor files electronically and on-paper and ensure accurate documents management 
  • Prepare employment/income certificates and reports upon requests
  • Assist and provide ongoing support to the employees in their daily quires 
  • Support the daily Payroll and administration workflow and work along with other company departments 
  • Work in compliant with the Bulgarian Labour legislation and Company rules
  • Strong knowledge of BG Labour legislation
  • 6 months - 1 year of previous relevant experience 
  • University Degree in HR or business-related studies
  • Advanced knowledge of Microsoft Office
  • Very good spoken and written English
  • Very good communication and problem-solving skills
We Offer:
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.



Additional Job Description

The Junior Payroll and Administration Specialist role is to support the processes in the Payroll department of the company. 

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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