Basic Information

Ref number


Primary Location

Tampere - Main Office



Job type

Support Positions

Description and Requirements

TELUS International is looking for a certified Data Analyst to join our team in Tampere, Finland

You will turn data into information, information into insight, and insight into business decisions. The duties include but are not limited to conducting full lifecycle analysis of requirements, activities, and design. You will be involved in developing analysis and reporting capabilities as well as monitoring performance and quality control plans to identify improvements.


* Interpret data, analyze results using statistical techniques and provide ongoing reports
* Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
* Acquire data from primary or secondary data sources and maintain databases/data systems
* Identify, analyze, and interpret trends or patterns in complex data sets
* Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
* Work with management to prioritize business and information needs
* Locate and define new process improvement opportunities.


* Fluent in English
* BS in Mathematics, Economics, Computer Science, Information Management or Statistics
* Minimum 2.5-3 years of relevant work experience as a Data Analyst or Business Data Analyst
* Technical expertise in data models, database design development, data mining and segmentation techniques
* Strong knowledge of and experience with reporting packages, databases, and programming: such as Business Objects, SQL, XML, JavaScript
* Knowledge of statistics and experience with statistical packages for analyzing datasets: such as Excel, Power BI
* Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
* Adept at queries, report writing, and presenting findings

Additional Job Description

TELUS International is looking for passionate certified Data Analysts. 

Required Language(s)