Basic Information

Ref Number

Req_00114264

Primary Location

Home Office - United States

Country

United States of America

Job Type

Business Process Outsourcing

Work Style

Hybrid

Salary range

$60.00 per hour

Description and Requirements

WORK LOCATION: Hybrid - Mountain View / Palo Alto, California

WORK SCHEDULE: Mon-Fri | 8:00 AM - 5:00 PM PST.

START DATE: October 2023

RATE: $60.00/hour



Position Summary 

The Integration Analyst is responsible for using data tools to perform the tasks of mapping, harmonizing and ‘enhancing’ data from a customer source system, such as the EMR. You will collaborate with the client's technical staff to determine the best and most practical way to meet the data requirements of products. This role will work with partners to transform data and populate a production environment with the required specifications (e.g. FHIR standard).


The Integration Analyst will be involved during the deployment phase with the primary workstream of mapping healthcare EHR data to standard HL7 FHIR schemas. Once the customer is live, You may spend 10-20% of your time performing maintenance activities on all deployed customer mappings. Maintenance activities can include changing or updating mapping logic based on user feedback, data quality issues, or new product requirements. The analyst may also need to perform technical tasks related to managing changes in our data stream that result from client EMR upgrades. 




Role Responsibilities:

  • Performing actual mapping tasks using SQL-based configuration and hierarchical, layered transformation of source schema to meet target output schema specifications as defined by HL7 FHIR and product specifications

  • Leveraging knowledge of common EHR schemas and datasets to determine the optimal mapping logic and design for long-term viability and maintenance

  • Strategizing with client IT personnel on the most practical methods to meet the data requirements for a given data source

  • Analyzing samples of actual client data to evaluate data quality and availability. Understanding and documenting the client-side EHR workflow and its implications on the data we map from

  • Performing comprehensive data validation and troubleshooting data issues through problem-solving with internal and external stakeholders

  • Clearly documenting all assumptions and important steps during the mapping process and tracking the progress towards completion of the spec

  • Providing ongoing feedback to product and engineering teams on internal tool development

  • Training and onboarding clients and partners on mapping activities and workflows



 

Role Requirements:

  • Bachelor’s degree in Healthcare Information Management Systems, Health Informatics, Information Technology, or any other relevant field.

  • Clinical experience (e.g., a Nurse Informaticist) is a plus

  • 2- 4 years of significant experience with a SQL based query language and a strong understanding of relational databases as well as ETL-related activities

  • 2-4 years of significant experience working with common data transformation tasks and strong familiarity with a data pipeline and data transfer mechanisms, particularly healthcare-specific methods (e.g. HL7v2, FHIR, Dicom, ETL)

  • Significant depth/experience in one or more EMRs (e.g. Epic Clarity, Cerner, Meditech) and comfort with common healthcare ontologies (ICD-10, LOINC, SNOMED, etc.)

  • Experience in health IT, ideally working in an interoperability-related role at a health system, EMR, or vendor



APPLY TODAY!

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This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. It is also a standard description and therefore neither the percentage of time devoted to the various tasks nor can the required qualifications be guaranteed to match those of any given incumbent.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



TELUS International will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. Our recruitment and sourcing teams only use email addresses that end with telusinternational.com or telusinternational.ai when emailing candidates. If you are unsure as to whether a job offer is legitimate or suspect that TELUS International's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusinternational.com.  



Additional Job Description

The Clinical System Interface Specialist is responsible for using data tools to perform the tasks of mapping, harmonizing and ‘enhancing’ data from a customer source system, such as the EMR. You will collaborate with the client's technical staff to determine the best and most practical way to meet the data requirements of products. This role will work with partners to transform data and populate a production environment with the required specifications (e.g. FHIR standard). The Clinical System Interface Specialist will be involved during the deployment phase with the primary workstream of mapping healthcare EHR data to standard HL7 FHIR schemas. Once the customer is live, You may spend 10-20% of your time performing maintenance activities on all deployed customer mappings. Maintenance activities can include changing or updating mapping logic based on user feedback, data quality issues, or new product requirements. You may also need to perform technical tasks related to managing changes in our data stream that result from client EMR upgrades. partners to transform data and populate a production environment with the required specifications (e.g. FHIR standard). The Clinical System Interface Specialist be involved during the deployment phase with the primary workstream of mapping healthcare EHR data to standard HL7 FHIR schemas. Once the customer is live, you may spend 10-20% of your time performing maintenance activities on all deployed customer mappings. Maintenance activities can include changing or updating mapping logic based on user feedback, data quality issues, or new product requirements. The analyst may also need to perform technical tasks related to managing changes in our data stream that result from client EMR upgrades.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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