Basic Information

Ref Number


Primary Location

Ortigas Center



Description and Requirements

SREs that are innovators who are knowledgeable about the latest technologies and trends. We use a range of tools and technologies to ensure our entire technology portfolio is highly available and delivers an amazing experience for all Ooma customers.

This role is part of an effort to become an international team of SREs to meet the demands of our worldwide customers.  Along with becoming an expert in the applications that run our business and working alongside Development, QA and other SREs, this individual will assist the team in maintaining data centers located in the EU. Therefore, occasional travel will be required.

If you are an SRE, systems administrator, an operations engineer, a Devops engineer or an IT professional with a passion for a challenging and rewarding position in a team of engineers who are driven by operational excellence, then we would like to talk to you. Come be a part of this transformation.

Preferred candidates will have the following:

  • Production (7x24) support experience in a large environment as: Site Reliability Engineer, DevOps Engineer, Senior Linux System Administration
  • Experience in Data Center Operations or Network Operations
  • Software development experience: Python, Ruby, Bash
  • Configuration management experience (of a large environment):  Chef, Ansible, etc.
  • Containerization/Orchestration experience:  Kubernetes, Docker
  • Knowledge of monitoring best practices using:  ELK stack, Prometheus, Nagios, or Grafana
  • Experience with cloud platforms, such as:  AWS, GCP, or other
  • Bachelor's degree in Engineering/Computer Science or equivalent experience
Nice to haves:
  • Additional experience with DevOps tools, like:  JIRA, Git, Jenkins, Bamboo
  • DB Experience++
  • VoIP Experience

Professional Traits (individual):

  • Strong team player who thrives in a fast-paced, dynamic environment
  • Ability to learn new technologies quickly
  • Be a self-starter for your projects and own the outcome
  • Strong empathy in customer experience (the consumers of your work)
  • Ability to lead meetings and drive communication cross-functionally
  • Solid troubleshooting skills, with the drive and ability to implement the solution
  • Possess maturity in judgment for upward communication and escalation