Basic Information

Ref Number

Req_00053892

Primary Location

McKinley

Country

Philippines

Description and Requirements

Position Summary:


To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also entrusted to help HR Officers with the mentoring and upskilling of associates.

Functional Responsibilities:
  • Executes planned sourcing activities including call-outs to ensure target applicant footfall and hires are achieved on time. 
  • Represents the company in all kinds of external and internal recruitment/sourcing events sanctioned by TELUS International Philippines. 
  • May provide tactical support in all kinds of sourcing channels / projects / initiatives and may perform tasks assigned by the TA Sourcing Officer / TA Sourcing Manager for the accomplishment of the account’s and/or department’s objectives. 
  • Develops and fosters close relationships with customers. Coordinates with the different HR groups as well as Operations to identify the various profiles and hiring requirements. 
  • Maintains databases and trackers pertinent to sourcing operations to monitor and analyze recruitment/sourcing operations. 
  • Reports status, effectiveness and quality of specific sourcing channels.

Additional Job Description

To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also entrusted to help HR Officers with the mentoring and upskilling of associates.

Language Reference
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.