Basic Information

Ref Number

Req_00020252

Last day to apply

30-giu-2019

Primary Location

Ortigas Center

Country

Philippines

Description and Requirements

  • IT Services Risk Management, Audit & Compliance
  • The individual is responsible for managing and coordinating  Assurance Audits such as  SOC2, CSAE 3416, Section 5025,  PCI-DSS, Interac audits, as well as client compliance programs. Monitoring & Reporting of all remediation efforts that would .  In addition, the Audit & Compliance specialist is responsible to build, develop and implement audit and compliance programs and policies to safeguard data.
  • Manage and/or coordinate Assurance Audits such as  SOC2, CSAE 3416, Section 5025,  PCI-DSS, Interac audits, as well as client compliance programs.
  • Create and administer internal and external compliance/audit programs
  • Monitor the remediation of all control deficiencies
  • Responsible for assessing and understanding the risks and contribute in risk management initiatives. 
  • Responsible for the development and enforcement of Information Security policies.
  • Audit Management and coordination:
    • Set and manage audit schedule
    • Coordinate and manage auditors/ Staff meetings/etc
    • Gather/ review/validate audit evidence / supporting documentation
    • Present audit results to staff and if necessary to clients
  • Coordinate various client external audits
  • Audit analysis and assessment of internal control processes and procedures
  • Serve as liaison with Clients, auditors, staff and management for all audit matters
  • Perform annual vendor management assessments
  • Create and administer compliance / audit programs
    • Review existing business and IT processes and controls
    • Complete gap analysis and risk assessments
    • Identify existing and create new monitoring controls
    • Collect evidence and conduct audits as necessary
  • Participate in special projects as required
  • Monitor the remediation of all control deficiencies
  • Continuously improve the internal and external audit and compliance security posture of all audits in the Audit Program.
  • Provide business process internal control guidance to where warranted

Additional Job Description

The individual is responsible for managing and coordinating Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs. Monitoring & Reporting of all remediation efforts that would . In addition, the Audit & Compliance specialist is responsible to build, develop and implement audit and compliance programs and policies to safeguard data. Key Job Responsibilities • Manage and/or coordinate Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs. • Create and administer internal and external compliance/audit programs • Monitor the remediation of all control deficiencies • Responsible for assessing and understanding the risks and contribute in risk management initiatives. • Responsible for the development and enforcement of Information Security policies. Detailed Job Responsibilities • Audit Management and coordination: o Set and manage audit schedule o Coordinate and manage auditors/ Staff meetings/etc o Gather/ review/validate audit evidence / supporting documentation o Present audit results to staff and if necessary to clients • Coordinate various client external audits • Audit analysis and assessment of internal control processes and procedures • Serve as liaison with Clients, auditors, staff and management for all audit matters • Perform annual vendor management assessments Other Job Responsibilities if required • Create and administer compliance / audit programs o Review existing business and IT processes and controls o Complete gap analysis and risk assessments o Identify existing and create new monitoring controls o Collect evidence and conduct audits as necessary • Participate in special projects as required • Monitor the remediation of all control deficiencies • Continuously improve the internal and external audit and compliance security posture of all audits in the Audit Program. • Provide business process internal control guidance to where warranted Mandatory-Qualifications (Education, skills, knowledge and experience) • Education: o University Degree and relevant experience. o Nice to have Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA) • Knowledge: o Excellent Project Management, communication and organizational skills. Ability: Demonstrated ability to analyze problems, devise solutions, plan, organize, evaluate, implement and manage audit processes. o Must display tact and diplomacy, maturity, judgement and imagination. Experience: Minimum 2 years audit / internal control experience Nice to have -Qualifications (Education, skills, knowledge and experience) • Education: o Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA) • Knowledge: o Good understanding of COBIT, ISO27001, ITIL, and risk management frameworks. o Knowledge of generally accepted accounting practices and internal control techniques o Knowledge of information security technology, audit & control measures, monitoring/investigation methodologies and privacy/regulatory requirements.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.