Basic Information

Ref Number

Req_00115063

Last day to apply

31-ott-2023

Primary Location

Noida - 135 - BPO

Country

India

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

● Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services 

● Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about 

● Solution based selling approach → overcoming customer objections by listening, understanding, probing, and recommending 

● Simultaneously navigating through multiple systems and tools while interacting with customers

● Processing customers’ orders and ensuring its accuracy and completion 

● Participating in continuous training sessions and sharing best practices 


Additional Job Description

  • Required Candidates  with Min 6 months of International Outbound sales experience (voice Process)
  • Candidate should be comfortable with Graveyard /Nightshifts 

Language Reference
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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