Philippines
Positions
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HR System Specialist III
Responsible for the planning & successful delivery of HR related projects (global or regional) involving system/process/policy changes, upgrades, enhancements or compliance driven initiatives. Responsible for coordinating activities of the project team, identifying appropriate resources needed,...
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Customer Experience Manager
Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operational, and personal effectiveness . Responsible for final analysis, review & approval of...
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Quality Supervisor (Customer Experience)
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...
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Backup Administrator
Technology Specialist plays a critical and important role in the day to day operational support of TELUS Business Transformation's existing backup infrastructure. This position is also responsible for the implementation of new backup infrastructure, playing an important role in driving the...
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Instructional Designer - Developer
Job Summary The global learning shared services Instructional Designer-Developer is responsible for translating internal and external customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment....
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Service Desk Analyst
Provide first level IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include password resets, computer hardware and software errors, usage queries, network connectivity issues,...
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Operations Team Leader - Market! Market!
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Instructional Designer - Developer
The GLSS - Managed Learning Services Instructional Designer-Developer for Noom is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment. The IDD will utilize...
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Operations Team Leader - Sales Program [Market Market]
Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained, or exceeded.