Philippines
Positions
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Operations Team Leader - Telco (Araneta)
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Network Support Analyst
Job Description Supports/troubleshoots network issues within clients.Investigate second line support calls and identify the root cause of incidents and problems.Ensure the efficient and comprehensive resolution of incidents and requests.Conducts Triage, troubleshoot, and repair system failures...
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Learning Specialist - Vertis North (Telco)
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Learning Services Learning Specialist - Vertis North
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing newly hired staff with product knowledge, company information, and the necessary customer service skills. In addition to this, trainers provide cross-training, new...
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Customer Experience Team Leader
Job DescriptionPosition SummarySupports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
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Recruitment Analyst II - Vertis North
Position SummaryTo execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also...
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Payment Experience | Araneta Site
Required Experience, Education, Skills & Competencies:Candidate must possess at least a Bachelor's/College Degree in Accounting/Finance/Accountancy/Banking or equivalent.At least 1 year of working experience in the related field is required for this position.Applicants must be willing to work...