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Description and Requirements

A Quality Analyst with eight years of experience, should have experience in manual testing execution. Ability to effectively communicate with Product owners, development teams, and offshore quality assurance teams. The candidate should have experience with HP ALM and JIRA. Should be able to participate in unit test review meetings with the development team and have three years of experience as a lead.

*Location: On-site in St. Louis, MO*

Job Responsibilities 

  • Should have experience with POS and Supply chain application experience.
  • 8 + years of professional In-depth experience in Software Quality Assurance & Testing.
  • At least 5-7 years on Mobile, Telecom and/or Provisioning experience.
  • 3 years of lead experience with Excellent written, verbal and organizational skills.
  • Ability to research, solve problems, and work both independently and in a team environment.
  • Must have excellent time management skills.
  • Identify dependency.
  • Design, Develop and Deploy Test Cases.
  • Smoke Tests the environment.
  •  Run Functional Test Cases for new functionality/ enhancements.
  • Run Regression Test suite to support existing functionality.
  • Regular follow ups with the Development team on defect status.
  • Attend a Defect Triage call.
  • Daily meeting with the development team on changes introduced and testing re-planning.
  • Publish Test Reports.
  • Excellent understanding of SDLC, STLC, ALM and various software testing models and methodologies.
  • Perform manual tests in support of software test requirements.
  • Manages and supports the execution of varying types of complex test cases: i.e., service level, component, functional, regression, mobile, and end-to-end, etc. analysis.
  • Document defects and collaborate with the development team on managing test results and feedback to developers.
  • Provides detailed status reporting, metrics and execution dashboards.
  • Works well with customers and vendors, knows when and how hard to push to maintain a stable and reliable environment.
  • Performs technical troubleshooting / diagnostic analysis of system defects and conducts impact assessment.

Equal Opportunity Employer:


At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Position Title: Software Quality Assurance Analyst Location: St. Louis, MO