Basic Information

Ref Number

Req_00080449

Primary Location

Las Vegas

Country

United States of America

Job Type

Support Positions

Work Style

Combined

Description and Requirements

Position Overview:

The HR Business Partner provides direct support to team members, managers, and HR as part of a centralized function to handle a variety of HR-related transactions or is responsible for providing program support/analysis related to a specific HR Center of Excellence such as Labor Relations, Recruitment, and Transition Services.. This person would perform human resources-related duties at the professional level and will carry out responsibilities in some or all of the following functional areas: employee relations, investigations, New Hire Orientation, and HR policy implementation.

Specific Responsibilities May Include:

  • Partners with the leadership team to communicate various human resource policies, procedures, employment laws, standards and government regulations

  • Supports the business leaders and team members in solving business problems

  • Assists in training and development for leader and aspiring leaders

  • Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement

  • Conducts thorough investigations of inappropriate conduct, harassment and discrimination claims 

  • Prepare new hire, termination, and employee related documents for documentation purposes

  • Administer, track, and maintain human resource databases, including employee referrals, exit interviews, employee recognition programs, etc

  • Responds to employee relations issues such as employee complaints, harassment/discrimination allegations 

  • Counsels employees on work related matters

  • Handles employee separations

  • Reviews and approves corrective counseling

  • Facilitates or provides HR policies training (including new-hire orientation) to the workforce

  • Performs related duties as assigned

Required Experience, Skills & Competencies:

  • 2+ years of professional administrative experience

  • 3+ years of Human Resources experience

  • Flexible schedule availability

  • Proficient in Human Resources principles

  • Ability to use critical thinking to solve problems

  • Ability to analyze data and make informed decisions

  • Ability to maintain high level of professionalism and confidentiality

  • Exceptional communication and interpersonal skills

  • Excellent organizational and time management skills

Preferred Experience, Skills & Competencies:

  • Bachelors Degree from an accredited university or college

  • Relevant HR certifications


Location

Las Vegas, NV


TELUS  International Values

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We embrace change and initiate opportunity 

  • We have a passion for growth 

  • We believe in spirited teamwork 

  • We have the courage to innovate


At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability


Additional Job Description

About TELUS International TELUS International (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com. Position Overview: The HR Business Partner provides direct support to team members, managers, and HR as part of a centralized function to handle a variety of HR-related transactions or is responsible for providing program support/analysis related to a specific HR Center of Excellence such as Labor Relations, Recruitment, and Transition Services.. This person would perform human resources-related duties at the professional level and will carry out responsibilities in some or all of the following functional areas: employee relations, investigations, New Hire Orientation, and HR policy implementation. Specific Responsibilities May Include: Partners with the leadership team to communicate various human resource policies, procedures, employment laws, standards and government regulations Supports the business leaders and team members in solving business problems Assists in training and development for leader and aspiring leaders Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement Conducts thorough investigations of inappropriate conduct, harassment and discrimination claims Prepare new hire, termination, and employee related documents for documentation purposes Administer, track, and maintain human resource databases, including employee referrals, exit interviews, employee recognition programs, etc Responds to employee relations issues such as employee complaints, harassment/discrimination allegations Counsels employees on work related matters Handles employee separations Reviews and approves corrective counseling Facilitates or provides HR policies training (including new-hire orientation) to the workforce Performs related duties as assigned Required Experience, Skills & Competencies: 2+ years of professional administrative experience 3+ years of Human Resources experience Flexible schedule availability Proficient in Human Resources principles Ability to use critical thinking to solve problems Ability to analyze data and make informed decisions Ability to maintain high level of professionalism and confidentiality Exceptional communication and interpersonal skills Excellent organizational and time management skills Preferred Experience, Skills & Competencies: Bachelors Degree from an accredited university or college Relevant HR certifications TELUS International Values TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We embrace change and initiate opportunity We have a passion for growth We believe in spirited teamwork We have the courage to innovate At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability