Basic Information

Ref Number


Last day to apply


Primary Location

Ortigas Center



Job Type

Support Positions

Description and Requirements

Position Summary

The IT Recruitment Manager leads a team of technical recruiters and also oversees the IT Sourcing Team. They ensure the effective and timely execution of plans and initiatives to ensure delivery of targets, maintain talent acquisition processes, and develop and mentor the teams they lead. They provide a vital role in client and customer management and take an active role with regard to recruitment consulting, client expectations setting, understanding of technical and industry hiring practices, availability of skills and candidates, and others. They assist the HR Sr. Manager, HR Director, and HR Vice President1 in the planning and implementation of innovative and strategic initiatives.


Functional Responsibilities

  • Responsible for effectively implementing talent acquisition processes, procedures, and strategies to ensure profitability and business growth.

  • Develops & executes innovative and strategic talent acquisition initiatives which target increased efficiency, profitability, overall quality, and retention.

  • Ensures attainment of staffing requirements across multiple programs or sites to enable the company to meet and exceed goals and targets.

  • Works with business leaders to establish and execute targeted proactive talent acquisition strategies to meet growth demands.

  • Responsible for the management of the Talent Acquisition functions and bringing the improvements to the talent acquisition processes, including but not limited to sourcing, recruitment, talent databank development, and upskilling of technical recruiters.

  • Conducts studies, reviews industry best practices, and recommends improvements in hiring retention initiatives.

  • Develops team members through regular and continuous coaching, mentoring, training, performance reviews, and professional learning opportunities.

  • Owns the end-to-end talent acquisition process and continuously formulates changes and improvements that align with business requirements.

  • Provide various management reports and decks.

  • Develops and produces reports and metrics which assist in forecasting, measuring, and evaluating talent acquisition activity and quality.

  • Closely coordinates with the marketing department in developing advertisement and other talent acquisition materials for publication and use in talent acquisition activities. Develops and fosters close relationships with customers.

  • Participates in the budgeting process and takes ownership of cost control measures and the appropriate requisition and allocation of resources. Creates and maintains a rewarding atmosphere that fosters open communication, empowerment, and accountability. Improves team morale by providing coaching and mentoring to all TA staff.

  • Sets controls, daily working disciplines, and quality milestones within the TA function in order to maintain the quality of sourced candidates.

  • Ensures adherence of all TA staff to the policies, rules, and regulations of the company. Equips and empowers Supervisory/Managerial positions to handle any infractions with the appropriate and commensurate means (i.e. HR Due Process).

  • Adheres to and/or customizes performance management and succession planning initiatives of the TA function. Enforces the schedule of performance reviews and assessments as stipulated by the company. Maps out succession planning and career paths to increase staff morale, improve team relations, and improve overall performance.



Educational Background

Bachelor’s Degree in Psychology, Behavioral Sciences, HR Management or equivalent


Work Experience

  • At least 5 years of working experience in talent acquisition/technical recruitment

  • At least three (3) years of extensive Talent Acquisition experience in a Supervisory and/or management capacity, preferably within the IT/BPO services industry.


Technical Skills

  • Proficiency in various recruitment strategies, sourcing approaches, and knowledge of recruitment principles, processes, and best practices.

  • Proficiency in face-to-face behavioral interviews.

  • General/basic knowledge of other Human Resources areas and principles (i.e. Compensation & Benefits, Employee Relations).

  • General/basic knowledge of IT/BPO industry talents, operations, and organization. Proficiency with MS Office applications (i.e. MS Word, Excel).


Other Skills

  • Strong ability to operate effectively in a busy and changing office environment.

  • Strong ability to be resourceful and follow through on action items.

  • Strong leadership and people management skills.

  • Detail-oriented and results-driven.

  • Ability to efficiently prioritize work and multi-task.

  • Ability to mentor and train.

  • Proven experience in exercising discretion and sound judgment when dealing with highly sensitive and confidential information.

  • Time and project management skills.

  • Excellent oral and written communication skills.

  • Fluency in the English language.

  • Effective presentation, coordination, and collaboration skills.

  • Adaptive to changing work schedules and working hours.

  • Customer orientation.

  • Problem-Solving, decision-making, analytical and interpersonal skills.

  • Drive and motivation to succeed in the recruitment field

Required Language(s)