Basic Information

Ref number


Last day to apply


Primary Location

Capital Trade Center

Description and Requirements

If you are passionate about gaming, join our growing Game Support Team in the biggest BPO provider in Bulgaria - get the job you will enjoy!

A typical day:
  • Be every player's trusty advisor
  • Respond to gamers queries - Only written support
  • Identify and assess customers’ needs to achieve satisfaction
Sounds good, right? 

If you have:
  • Fluency in French and a good command of English
  • Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues 
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success 
We offer:
  • Work from Home availability
  • Fully Paid Training from Home
  • Attractive salary
  • A supportive and environment that values collaboration with great energy
  • Career development opportunities
  • International modern working environment (Relax zones, PlayStation)
  • Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
  • Additional health insurance & Transportation allowance
  • Employee referral bonuses & Recognition programs
  • Supportive work-life balance policies assistance and learning
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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