Basic Information

Ref Number


Last day to apply


Primary Location




Job Type

Support Positions

Work Style

On Site

Description and Requirements

In charge of planning motivational activities to encourage participation in our internal and external referral programs. Implementing strategies for external efforts to attract the best talent and control the results of the activities carried out while monitoring effectiveness and return on investment. Some of the responsibilities include Visit team members to promote referral programs, procedures, and policies, exploring social media, job boards, internet sourcing, and other talent acquisition platforms to source candidates for open job positions, updating job portals, and company accounts, managing job ad posting processes and research for new talent acquisition channels, communicate with TELUS International partners, universities, institutions and vendors, support creative sourcing strategies and organize various company activities, participate in employment events such as career fairs, Open Houses, seminars, etc. Prepare reports and analyze talent acquisition trends and activities, keep up with talent acquisition data, progress, and development; and provide recommendations and further actions.

  • Mandatory Requirements:

    • Schedule flexibility (AM/PM and Weekends)

    • Availability to work from Site


    • Positive and professional attitude

    • Customer service orientation

    • Leadership

    • Creativity

    • Negotiation and Persuasion

    • Management Groups

    • Teamwork

    • Excellent Interpersonal Relations

    • Independent, highly efficient, energetic, with great communications skills

    • Technical savvy with excellent research skills and willing to learn new things

    • Schedule flexibility

    • Computer & Navigation skills

  • Knowledge:

    • English - B2 - Required

    • French - B1 - It's a plus!
      • Oral and written comprehension .
      • Appropriate use of language

    • Interview Techniques - Advanced

    • Excel Intermediate
      • Functions: Joint, Average, Count, and conditioning formulas (IF, AND, OR)
      • Presentation and graphic analysis
      • PivotTables
      • Search the data value by: VLOOKUP.
      • Format Cells 

    • Planning Techniques

    • Negotiation Techniques

    • Customer Service

  • Studies & Experience:

    • At least 3rd year of studies in Industrial Psychology, Business Administration, Human Resources or Marketing/Communications - Desirable

    • 2 years of verifiable experience in similar positions (Human Resources, Marketing/Communications - Desirable

    • Strong profession-focused technical skills, including, but not limited to: CRM platforms, Applicant Tracking Systems and internet sourcing methodologies  - Required

Additional Job Description

We are looking for people like you! Enthusiastic, innovative, passionate and energetic. The Sourcing Analyst is responsible for managing internal and external referral programs and also external activities to attract the best candidates.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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