Basic Information
Ref Number
Req_00047537
Primary Location
Ortigas Center
Country
Filipiny
Description and Requirements
- Develop and produce tangible plans and systems based on analysis of vague outline/concepts.
- Provide cost effective solutions that:
- allow for rapid product and service introduction, enhance the customer experience while maintaining and ensuring data integrity; or
- enhance business performance through process improvements.
- Develop new tools and processes, and plan & facilitate discussions/meetings/working sessions by demonstrating subject matter expertise when explaining outputs to senior leaders. Ensures open & ongoing communication to support change management.
- Successfully liaise within team and interfaces with customers, impacted business units, external partners and/or vendors (where appropriate) on cross-functional implementation activities to meet deliverables and influence decision making to maximize operational efficiencies with minimal downstream implications.
- Leads process improvement aspects of a project or component of a very complex project, and is accountable for creating and managing
- project or work stream tasks, deliverables and schedule.
- Responsible for process and system changes for corporate and/or business unit initiatives, including:
- requirements definition
- business case development
- risk assessment / mitigation
- stakeholder update presentations
- user interfaces / processes
- documentation
- testing
- communication on basic and/or individual components of projects
- cost/benefit analysis/ease modeling
- Maintain awareness of industry trends and technology available that would, if implemented result in operational or efficiency improvements to our processes.
Additional Job Description
- Responsible for in-depth analysis and definition of client business needs and the design, development, and delivery (including documentation, testing, communication) on medium to very complex projects.
- Takes vague outline/concepts to produce tangible plans or systems