Basic Information

Ref Number


Primary Location



Stany Zjednoczone

Description and Requirements

Job Description:

  • Excellent Software Config management experience in Telecom OSS / BSS.

  • Ability to develop configuration and data management documentation based on program requirements.

  • Working knowledge of Configuration Management principles

  • Excellent DevOps experience and working with CI and CD tools, and source control such as GITHub/GitLab.

  • Jenkins administration like Slave configuration, Jobs migration, user access management. Troubleshooting the problems in building jobs.

  • Designing pipelines for deploying applications and troubleshooting the issues in pipeline management.

  • Linux environment and system tools knowledge is a plus

  • Ability to facilitate Change Control Boards (CCB).

  • Analyze proposed changes of product design to determine the impact on overall product and system.

  • Perform regular documents configuration audits on established baselines

  • Excellent organizational skills, attention to detail, and high degree of quality of work

  • Strong critical thinking and logical reasoning skills with the ability to solve issues

  • Ability to multitask and prioritize tasks in a fast-paced environment

  • Operate independently with limited supervision and feedback, and the ability to coordinate with different internal/external stakeholders on/offshore.

  • Participates in modifying and providing input to policies and procedures that govern CM-related processes, collaborating with stakeholders to identify and pursue CM process improvements

  • Excellent working knowledge of AWS.

  • Experience working with applications develop on Java, SWF Workflow ReactJs, Angular, Nodejs, Nginix, MySql, RDS, etc.

  • Excellent working knowledge of Jenkins, Maven, Python, Shell Scripts, etc.

  • Working closely with the Release Managers to ensure that CI changes / updates are reflected in a timely manner.

  • Plan and execute assigned configuration tasks within deadlines.

  • Provide system configuration support based on changing business needs

  • Assist in system analysis, design, development, and testing activities.

  • Provide support in developing, implementing and testing patch releases and system upgrades.

  • Develop and maintain configuration policies and procedures.

  • Review and recommend changes to existing configuration processes.

  • Analyze and resolve configuration issues in a timely manner.

Salary and Benefits:


Starting Salary: $166,400 annually based on experience

Medical / Dental / Vision Insurance 

Prescription Drug Benefits 

Critical Illness Insurance 

Life Insurance 

Disability / Long-Term Disability / Accident insurance 

MotivateMe Wellness Rewards by Cigna 

Flexible Spending Accounts 

Hospital Indemnity Insurance 

Allstate Identity Protection Insurance 

MetLaw Legal Services 

Nationwide Pet Insurance 

401 (K) with Employer matching contribution equal to 100% of elective deferrals that do not exceed 5% of compensation. 

TELUS International Employee Share Purchase Plan 

Performance Bonus 

4 weeks Paid Time Off 

Employee Referral Bonus

Step-up program

MyGrowth Platform - Internal Learning & Development libraries access


Equal Opportunity Employer:


At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

Position: Configuration Management Software Engineer