Basic Information

Ref number


Primary Location

Home Office - Mexico

Description and Requirements


  • Minimum 8 years of industry experience with application development background. 
  • Minimum 5 years’ experience as SCRUM master with certification. 

  • Comfortable with tools like JIRA, generating different reports (Burn up/down, velocity etc.) 

  • Ensure SCRUM in team and mentor team member wherever required. 

  • Good communication and presentation skills. 

Good to have: 

  • Prior project management experience. 
  • Leadership skills and customer interfacing exposure. 

  • Technical skillsets like JavaScript, Angular, ReactJS, Java and DB


  • A team member who takes ownership of every client interaction and is accountable for effective outcomes beyond that interaction.

  • A professional that demonstrates empathy by listening to understand a client's emotions and situations, in order to communicate in a clear, honest and genuine way.

  • A team member who collaborates to get things done by leveraging their own and reaching others' unique talents.

  • A team member who eagerly adapts to meet the changing needs of our clients.

  • A team member who proactively seeks to make things better.

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of TELUS International, you will be in the heart of major TELUS transformation program supporting it as a Scrum Master.

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