Basic Information

Ref Number


Primary Location

Tampere - Main Office



Job Type

Support Positions

Work Style


Description and Requirements

As an Inhouse Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.

The position will be Work from Home but team members must be located (or relocate to) Finland as once a month they will visit the office located in Tampere. We offer relocation assistance.

Apply now and enjoy our €900 Welcome bonus!

Main Responsibilities:

  • Understand and analyze guidelines, providing valuable insights to enhance AI performance.

  • Assess queries following established guidelines, offering feedback and seeking clarity. Queries can include sensitive or “taboo” content.

  • Engage in consensus and norming sessions with global teams, fostering constructive discussions to achieve agreement.

  • Comprehend statistical and quality metrics to drive performance improvement.

  • Stay updated with the latest developments and maintain an ongoing training strategy.

  • Remain culturally aware of current Dutch trends and locale-specific nuances within templates.


  • Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.

  • Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.

  • Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.

  • Culturally Aware: Awareness of current Dutch trends and the ability to grasp locale-specific nuances within advertising templates.

  • Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams.

  • Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.


  • English B2 and Dutch C1 - Required:

    • Oral and written comprehension

    • Appropriate use of language

  • Familiarity with AI technologies and their ethical implementation in advertising systems, with strong grasp of advertising regulations, platform policies, and privacy laws.

  • Must be located (or relocate to) Finland. The first two training days are going to be in our Tampere office. After that, this position is WFH (within Finland), and you will visit the office once a month for specific activities.

  • Proficiency in evaluating and discerning advertising content thoughtfully, recognizing its impact on individuals and society at large.

  • Awareness of ethical considerations in advertising content evaluation, particularly when handling sensitive or controversial material.

Studies & Experience:

  • 1+ years of rating experience - Desirable 

  • Understanding of data labeling, annotation, and evaluation methodologies - Required

  • 1 year of University studies - Desirable   

  • Academic background in any social science or quality role would be a plus

Project overview:
  • First 2 days training in the office

  • After training: work from home (within Finland) except once a month in the office for different activities

We offer:
  • 900 Euro Welcome Bonus!
  • Relocation package
  • Lunch offers and yearly well-being benefits
  • Discounts on sports and cultural activities
  • Leisure-time accident insurance 
  • Occupational health care
  • Multicultural environment/diversity and inclusiveness
  • Charity & well-being activities
  • Company events 
  • Employee referral bonuses & Recognition programs

Join our team and apply now!
We conduct online interviews for all candidates.
Please note, only shortlisted candidates will be contacted.

AI Data Solutions
Creating and enhancing the world's data to enable better AI via human intelligence.
We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

Additional Job Description

TELUS International is looking for a WFH Dutch Inhouse Rater to join the Artificial Intelligence Team in Tampere, Finland

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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