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Description and Requirements

You are an enthusiastic and adventurous person? Are you ready for new challenges?

If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a Partner technical solutions consultant with Italian and English, you will be a part of a great team and all together will:
  • Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls
  • Deliver outstanding partner service
  • Achieve great customer experience and satisfaction
  • Identify and understand partner needs
  • Work as a trusted point of contact for partners
As a candidate, you do not need to have experience in a similar role but you should be fluent in Italian and English and able to demonstrate a high level of ownership, keen interest in technologies, and have excellent communication skills.

In Return, We Offer:
  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Standard working hours (Mon - Fri, 9:00 - 18:00)
  • Special Discounts and Flexible benefits
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation, and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

It sounds like the perfect job for you, apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


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