Basic Information
Ref Number
Req_00049924
Primary Location
Home Office - Mumbai
Country
Indie
Description and Requirements
TELUS International is looking for a new Project Manager to join our Artificial Intelligence team. This role is client facing, results-driven, innovative and driving profitable growth.
Job Duties
- Engage with customers to understand customer business requests and lead teams to execute on defined solutions across service offerings.
- Support as a key interface with clients at the stage of the sales cycle, provide thought solutions, craft solutions and provide support to Sales
- Work with Program Managers to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across of service deliveries.
Responsibilities
- Develop and write project plans.
- Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment.
- Execution of large-scale projects with medium to high complexity.
- Provide project training and technical guidance project team members.
- Drive project timelines and budget to completion and within estimated scope and established production.
- Budget and provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk.
- Develop and maintain a high level of knowledge of company as well as industry products and solutions.
- Balance work among team members according to skills and individual workload.
- In conjunction with the project team, analyze potential risks and drive the creation of the project plan, ensuring that contingency is incorporated.
- Other duties as assigned by the supervisor to support business development, internal projects/initiatives and organization of the team and processes.
Additional Job Description
TELUS International is looking for a new Project Manager to join our Artificial Intelligence team in India.