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Proposal Manager

Basic Information

Ref Number

Req_00125196

Primary Location

Sarajevo

Additional Locations

Banja Luka

Państwo

Bośnia i Hercegowina

Work Style

Remote

Description and Requirements

As a Proposal Manager you coordinate and contribute to the creation of high quality proposals that respond to a request for proposal (RFP) or as part of a proactive pursuit of business. You partner with solutions team members to define and deliver opportunity specific proposal and bid development strategies to win bids. You support proper orchestration between cross functional teams in the development and timely delivery of the proposal output requirements to win bids.

Key responsibilities

  • Develop high quality and timely proposal elements using your writing or graphic design expertise
  • Partners with cross functional teams to ensure the inclusion of pertinent elements of the solution in the proposal
  • Supports continuous improvements initiatives to increase wins based on post-bid reviews

Core competencies
  • Focusing on customers, 
  • Knowing my organization, 
  • Managing self-development, 
  • Giving support


Functional competencies

  • Knowledge of proposal writing/development methodologies 
  • Experience in project management in a global, cross-functional business development environment 
  • Robust written language or graphic design proficiency 
  • General knowledge of customer experience, trust and safety and/or digital business

Qualifications
  • 3+ years of work experience in proposal management, preferably in BPO or business technology environment
  • Studies in Communications, Journalism, Marketing or related careers
  • Proficiency in the English language; German or Mandarin is a plus
Join our team and apply now!

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Additional Job Description

The Proposal Manager coordinates and contributes to the creation of high quality proposals that respond to a request for proposal (RFP) or as part of a proactive pursuit of business. You partner with solutions team members to define and deliver opportunity specific proposal and bid development strategies to win bids. You support proper orchestration between cross functional teams in the development and timely delivery of the proposal output requirements to win bids. The Proposal Manager supports all aspects of organic growth and new logo bid management in partnership with the solutions, sales, and customer relationship management teams. The role is an individual contributor who performs moderate-level tasks under established policy and precedent in support of proposal development and other sales support activities. NOTE: Shift dependent on location of team member and assigned solutions development team to include: EMEA daytime hours to align with CET working hours of 8 a.m. to 5 p.m. CET; or Philippines/India local night/overnight hours to align with U.S. working hours of 8 a.m. to 5 p.m. ET (UTC -5:00 hours autumn/winter; UTC -4:00 hours spring/summer).

Language Reference
English
German

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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