Basic Information

Ref Number


Last day to apply


Primary Location

TELUS Harbour Toronto

Additional Locations

Home Office - Canada



Job Type

Support Positions

Description and Requirements

TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at:


Reporting to the Director of Finance, the successful candidate will be responsible for:

  • Creating financial dashboards for various stakeholders to highlight key trends within their portfolio groups and providing strategic decision support to the organization by analyzing results, key performance indicators, and identifying opportunities for improved financial and business performance.
  • Prepare business cases for strategic investments and projects
  • Partner with the Sales and Operations teams to develop financial models for new and existing clients, to identify risks, opportunities and recommendations to remediate account performance
  • Develop and enable reporting of new business performance indicators including financial performance metrics that will be reported both internally and externally
  • Drive the automation of operational financial reports working with IT and other stakeholder groups
  • Ad-hoc requests as required to ensure the success of the broader organization


  • 7-9 years of relevant experience
  • Bachelor’s degree in accounting or finance; CPA designation preferred
  • Outstanding written and oral communication skills
  • Excellent analytical abilities
  • High attention to detail
  • Ability to work collaboratively across regional and departmental functions

Additional Job Description

TELUS International is seeking a Senior Manager of Financial Planning & Analysis to join our growing Corporate Finance team.    This is an exciting newly created role that will support our Senior Leadership team with strategic financial analysis to identify meaningful insights to support growth across a diverse set of portfolios.  The ideal candidate will have excellent financial acumen, ability to synthesize large amounts of data to deliver clear and concise business insights, strong communication skills, detail-oriented and can prioritize multiple tasks with geographically dispersed stakeholders to meet competing deadlines.