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TI AI - Software Developer

Basic Information

Ref Number

Req_00094218

Last day to apply

10-mar-2023

Primary Location

Ortigas Center

Państwo

Filipiny

Job Type

Support Positions

Work Style

Hybrid

Description and Requirements

Functional Responsibilities
  • They will have experience working with business users capturing requirements and developing and rolling out solutions that meet business needs.
  • They must have a proven track record of developing solutions that are scalable and reliable and must be able to work with other IT functions to get solutions deployed that meet IT security requirements.
  • With the business growing rapidly there is an increased need to design and roll out additional solutions that deliver automation to internal business functions that support a community of 1m+ contractors located across the globe.
  • This is an exciting opportunity to get involved with the full product lifecycle to deliver scalable solutions that will improve the day-to-day of TELUS International employees and contractors.


Additional Job Description

TELUS International has an opportunity for an Oracle Service Cloud Developer to join the Artificial Intelligence business. They will be responsible for the functional specification, technical design, development, and implementation of Service Cloud Solutions using Oracle Rightnow CX. They will have experience working with business users capturing requirements and developing and rolling out solutions that meet business needs. They must have proven track record of developing solutions that are scalable and reliable and must be able to work with other IT functions to get solutions deployed that meet IT security requirements. Oracle Rightnow CX is delivering automation for the AI business today. With the business growing rapidly there is an increased need to design and roll out additional solutions that deliver automation to internal business functions that support a community of 1m+ contractors located across the globe. This is an exciting opportunity to get involved with the full product lifecycle to deliver scalable solutions that will improve the day-to-day of TELUS International employees and contractors.

Language Reference
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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